Commercial Newsletter
Protecting Against Cyber Risk & Developing a Data Breach Response Strategy (Spring 2013)
The best defense against loss from a data breach is to do all you can to prevent a breach from occurring in the first place.
Even small companies can be a target of data thieves. The primary causes of data breaches have been identified as employee error, contractor error, lost or stolen equipment (laptops, smart phones, storage media), and procedural mistakes.
Data outsourcing and sharing also create a risk. In a survey by Ponemon Institute, more than 85 percent of companies indicated they share customer and employee data with third parties for activities such as billing, payroll, employee benefits, web hosting, and other information technology services. Of those organizations that outsource data, over 60 percent do not require third parties to cover the costs associated with a data breach in their contracts.
Typical business insurance policies often do not provide adequate coverage for cyber risk. There are cyber insurance programs available to help cover the costs of responding to data breaches and providing services to affected individuals. To learn more about what options are available, contact your Leavitt Group insurance consultant. Let them know of any e-commerce activity you do as well as what kind and whose information you store on your network. Include information on subcontractors who manage any of your e-commerce activity or who help in running or maintaining your computer network.
Reference: businessinsurance.com, insurancejournal.com
A recent survey of risk managers revealed the following:
- Over 70 percent were not purchasing a cyber insurance policy for their organization.
- Two-thirds believed their internal controls were adequate or that they didn’t have a significant data exposure.
- Fewer than half conduct regular “penetration tests” to evaluate the adequacy of their network.
- More than 40 percent indicated they purchased a cyber limit of between $1 million and $5 million; however, the median cost of cyber crimes to an organization is about $5.9 million.
Reference: insurancejournal.com
Recent surveys have found that more than half of small and midsize businesses in the United States have experienced at least one data breach. Among those who have experienced this problem, only one-third have actually notified their customers when the breach occurred. Failure to act in a timely and effective manner in the event of a data breach can harm your business’s reputation and, in many states, put you at risk for legal penalties. Every business should have a plan in place on how to respond if sensitive information on customers and employees is compromised.
Here are a few suggestions for developing a data breach response strategy:
- Develop a data breach notification policy. This policy is written for your customers and tells them how your organization will notify them if a data breach occurs.
- Train staff to be able to recognize breaches. All employees should be able to identify a potential data breach and know how to report the incident.
- Notify financial institutions. Contact the bank that manages your credit card processing if financial information (such as credit card numbers) is compromised.
- Seek assistance from an attorney or risk consulting company as soon as you become aware of a possible data breach. These professionals can help you identify which laws might be involved and whether you need to alert customers or the government.
- Notify affected customers in the way you said you would in your “data breach notification policy.” It is important that you do this as soon as appropriate based on the situation. Having your customers find out about the data breach from another source will not help your customer relations or your reputation.
In a survey by Ponemon Institute in 2012, customers indicated how they would expect an organization to respond after a data breach. They revealed the following:
- Breach notifications should be easy to understand, well-written, and concise. Do not include so much legal language that it becomes difficult to understand. Present all of the facts in a way the average person can understand.
- Let people know what your organization is doing to protect them from financial damage.
- Explain the risks and offer advice. Provide information on what steps your customer should take to protect themselves.
- Offer financial help. Many experts recommend offering credit monitoring services to breach victims.
Developing and implementing an effective data breach response strategy will enable your organization to fulfill your responsibility to protect the personal information your customers and employees have entrusted you with.
Reference: bbb.org, ponemon.org, businessinsurance.com
The coverages discussed herein are for illustrative purposes only. The terms and conditions of your specific policy may differ from those described.
Please consult the provisions of your policy for the terms, conditions, and exclusions that apply to your coverage.
Preparing Your Business for Disaster (Winter 2012)
By Andrea Roundy, Leavitt Group
Though we cannot prevent some disasters from occurring and affecting our businesses, we can implement measures to increase our resilience to these disasters and improve our ability to recover from such events. Here are a few suggestions for preparing your business for disaster:
- Establish a recovery team that includes a primary and back-up crisis manager. Make sure all members of the team understand their role in the recovery process.
- Identify critical business functions along with the resources, personnel, and actions required to restore these functions during a disaster recovery.
- Locate an alternative location where you can operate your business should disaster make your current location temporarily uninhabitable. Identify a location as an emergency command center for recovery efforts.
- Outline a plan to communicate with your employees, vendors, suppliers, key customers, and the media.
- Make a copy of your disaster recovery plan (including employee, customer, and supplier contact information) and store it in an offsite location.
In addition to the above recommendations, contact your Leavitt Group insurance consultant to review your current insurance coverage to make sure it is adequate for various types of disasters. For more details on preparing your business for disaster, visit preparemybusiness.org.
Statistics show that 90 percent* of businesses fail within a year following a disaster unless they are able to resume operations within the first five days after the disaster occurs. While the majority of large businesses have disaster recovery plans in place, many small to medium companies do not.
There are numerous resources available to aid a business in preparing for such events. These include preparemybusiness.org, disastersafety.org, and fema.gov.
*Source: preparemybusiness.org
By Andrea Roundy, Leavitt Group
Businesses that are set up to recover quickly from disaster will benefit by getting back in business sooner, restoring their income, getting their employees back to work more quickly, and continuing to provide the goods and services their community has come to rely on and enjoy. Though we all hope to not have to deal with the stress a disaster can bring, here are a few tips for business recovery should the need arise:
Safety First.
Following a disaster, make it a priority to keep people and property safe from further loss. Report power and gas line damage as soon as possible. Before allowing employees and customers to re-enter the property, it is important to ensure the building is safe. Make arrangements for a contractor or structural engineer to inspect your building and identify the extent of the damages. If the building is deemed unsafe for occupancy, make arrangements to work from a different location until repairs can be made.
Report Your Losses.
It is important that you get in contact with your insurance agent as quickly as possible to report your losses. Be prepared to provide details regarding how, where, and when the loss or damage occurred. If possible, it is helpful to have your policy number available when you call.
Evaluate Damages.
Beyond the initial general description you provide to your insurance agent, it is important to make note of all damages as you conduct a more thorough investigation of your property. Keep track of all damages you find, including those to the building structure (roofing, siding, and windows), property, signage, equipment, product inventory, and raw materials. Taking photos or videos will be helpful in documenting specific details.
Prevent Further Damage with Temporary Repairs.
Taking time to make temporary repairs can be helpful in protecting your property from further damage. Prevent weather-related damage by covering holes in the roof and boarding up broken windows. Block off areas of the building that are completely unusable. If moving to a temporary location, notify your customers and suppliers of the change of address to prevent unnecessary traffic around damaged property.
Start Cleaning Up.
The clean-up efforts you employ will depend on the nature and extent of the damages that have occurred. Your insurance company may recommend you hire a professional cleaning service. However, regardless of who does the work, clean-up efforts should be handled in a way that prevents further damage or injury from occurring. If you and your employees are handling the job, use eye protection, gloves, hardhats, and dust masks/respirators. Sanitation systems and gas and power lines should be restored as quickly as possible – contact the appropriate companies for each of these items to be repaired.
Reference: disastersafety.org
The coverages discussed herein are for illustrative purposes only. The terms and conditions of your specific policy may differ from those described.
Please consult the provisions of your policy for the terms, conditions, and exclusions that apply to your coverage.
Workers Compensation and Ergonomics in the Workplace (Fall 2012)
According to the Occupational Safety and Health Administration (OSHA), work-related musculoskeletal disorders (MSDs) are the most widespread occupational health hazard facing our nation. Nearly one-third of workers compensation claims are due to insufficient ergonomic protection. You can reduce the incidence of workers compensation claims with proper management of ergonomic risk factors in your workplace.
Common ergonomic risk factors include working conditions that involve:
- Hand movements that are repetitive, forceful, or prolonged
- Frequent or heavy lifting, pushing, pulling, or carrying of heavy objects
- Maintaining awkward postures for extended periods of time
Vibration and cold temperatures may add risk to the above conditions. The level of risk associated with any of these conditions depends on their intensity and how long and often workers are exposed to them.
The benefits of an ergonomically-correct workplace include high productivity, decreased risk of illness and injury, and increased satisfaction among employees. In addition, over exertion and fatigue can be reduced.
Ergonomic risks and solutions vary by industry. To learn more about guidelines specific to your industry, please visit http://www.osha.gov/SLTC/ergonomics/index.html
Reducing and controlling ergonomic exposures is a proactive way to protect your workforce and control workers compensations costs.
1. Management Commitment and Employee Involvement
Management commitment provides the organizational resources and motivating force necessary to deal effectively with ergonomic hazards. Employee involvement is essential for identifying hazards and for developing and implementing an effective way to eliminate these hazards.
2. Worksite Analysis
Conduct a worksite analysis to identify existing hazards and conditions, operations that create hazards, and areas where hazards may develop. In addition, review injury and illness records to identify patterns of traumas or strains that may indicate workplace conditions or practices that need improvement.
3. Hazard Prevention and Control
Once ergonomic hazards are identified through the worksite analysis, measures should be designed to prevent or control these hazards.
4. Written Program
Develop a written program that establishes clear goals for dealing with ergonomic issues specific to your organization as well as objectives to meet those goals.
5. Regular Program Review and Evaluation
Managers, supervisors, and employees should be involved regularly in reviewing the progress of your ergonomic program, reevaluating goals and objectives, and discussing any necessary changes.

- Furnish workstations with adjustable assembly tables that allow workers to raise or lower the table to suit their height.
- Adjust position of computer monitors and keyboards to eliminate awkward postures and unnecessary twisting.
- Redesign workstations to eliminate the need to twist and bend to reach for parts.
- Add foot rests to workstations so workers can change position while standing.
- Provide fatigue mats for workers who stand to perform their work duties.
- Replace heavy steel die parts with light-weight aluminum, reducing overall weight and making the die much easier to handle.
- Implement a bulk rack system with miniature rollers and guided slots for cartons, allowing boxes to be slid into position with considerably less effort.
Avoiding Heat Illness at Work (Summer 2012)Though we often think of heat illnesses being a threat for employees who work outdoors, heat-related health problems can also occur among employees in indoor environments. The risk of developing these problems can be reduced and even prevented by keeping the work environment cool and employing safe work practices. Here are a few suggestions for engineering controls and safe work practices that can reduce workers’ exposure to heat:
- Install and maintain adequate air conditioning and cooling fans.
- Increase general ventilation to help circulate cooler air.
- Ensure points of high heat production or moisture have local exhaust ventilation.
- Install reflective shields to redirect radiant heat and make sure hot surfaces (such as furnace walls) are insulated.
- Watch for and eliminate all steam leaks.
- Establish an emergency plan that details how to recognize the signs of heat-related illness and appropriate treatment methods. Make sure employees are familiar with the plan.
- Acclimatize workers to warmer work conditions by gradually increasing workloads and allowing more frequent breaks during the first week of work.
- Provide plenty of drinking water close to the work area and encourage employees to drink water frequently throughout the day.
- If possible, schedule heavier work for cooler times of the day and rotate job functions to minimize overexertion and exposure to heat.
- When appropriate to the job situation, provide personal protective equipment (e.g., respirators, insulated gloves, and impermeable clothing).


With the arrival of summer, it is important to be aware of the threat of heat-related illnesses. As with other safety threats in the workplace, heat-related illnesses can be prevented, but it is also important to be aware of the symptoms and first-aid measures to take if necessary. The following is a brief outline of the symptoms and recommended first aid treatment for heat-related illnesses.
Heat rash is the most common heat-related problem in the workplace. It appears as clusters of red bumps on the skin, most often on the neck, upper chest, and folds of skin. If affected by heat rash, the employee should keep the affected area dry and try to work in a cooler, less-humid environment.
Heat cramps are muscle spasms and pain, usually in the abdomen, arms, or legs. A worker who is experiencing heat cramps should rest in a shady, cool area and drink plenty of water. The worker should rest for a few hours before returning to strenuous work activity. Medical attention is advised if the cramps do not go away.
Heat exhaustion symptoms include cool, moist skin and heavy sweating as well as headache, nausea or vomiting, dizziness, light headedness, weakness, thirst, irritability, and fast heartbeat. This is serious enough that if a worker experiences heat exhaustion they should not return to work for the remainder of the day. The affected worker should sit or lie down in a cool, shady area and drink plenty of water. The worker can also be cooled by using cold compresses or ice packs. If the signs or symptoms worsen or do not improve within 60 minutes, the worker should be taken to a clinic or emergency room for evaluation and treatment.
Heat stroke is a medical emergency – call 911 immediately. Symptoms may include confusion, fainting, seizures, and a very high body temperature. The individual may be sweating excessively or their skin may be red, hot, and dry. While waiting for medical help move the worker to a cool area and give them fluids – preferably water. Loosen their clothing and remove outer clothing. If available, apply ice packs, cool compresses, or ice. Do not leave them alone while waiting for help.
To keep your employees safe, remind them to do the following:
- Drink plenty of water throughout the day.
- Rest in the shade periodically to stay cool.
- Report heat symptoms early. Prolonging treatment may worsen the condition.
Reference: OSHA.gov
Personal Newsletter
How Much Life Insurance Do You Need?Life insurance can help your loved ones meet their expenses and maintain their standard of living in the event of your untimely death. The following are a few things to consider as you determine the amount and type of coverage to purchase.
- How much money will your family need to cover the lack of your income? Are you close to retirement, or are you providing for a young family? The coverage you will need is tied to the amount of income you would need to replace in the event of a premature death.
- What debts do you have that your family will need to pay? These may include a mortgage, automobile loans, student loans, credit cards, and so on. Remember to take into account funeral expenses as well.
- What specific expenses would you like to cover for your family in the future (general living expenses, college, weddings, etc.)?
- Will your family need to replace your annual income, or will your spouse’s income be sufficient for their needs?
- At the very least, purchase enough coverage to pay your debts and funeral expenses.
- Make sure the policy you are purchasing has premiums you can afford long term. You are better off purchasing a smaller policy with lower premiums you can fit into your budget. If you purchase a policy with premiums beyond your capacity to pay, you risk letting the policy lapse due to missed payments.
Contact your Leavitt Group insurance consultant for further guidance on determining the amount and type of life insurance that is right for you.
Life Insurance: Planning for Today and TomorrowBy Renae Goodwin, Leavitt Group
In determining whether or not you need life insurance, ask yourself: “If I died today, is there anyone who would be impacted financially? How would my plans for the future be carried out? How would my responsibilities be fulfilled?”
The fundamental purpose of life insurance is to provide money to those who rely on you financially when you die. This could be your immediate family, an aging parent, or your business partner.
If a need exists, the most critical step is determining an appropriate death benefit amount. When assessing the amount of life insurance you need, consider factors such as final expenses, mortgage payoff or rent, credit card debt, automobile loans, college tuition, and continued income for dependents. Keep in mind that as your family grows and changes, you may need to reevaluate the amount of your death benefit amount.
The decisions involved with purchasing a life insurance policy can be intimidating. Your insurance advisor can help make the process easier by offering advice, performing a needs analysis, and explaining coverage options and costs.
Term or Permanent (Whole Life)
There are two basic types of life insurance: term and permanent (or whole life) insurance. Term insurance offers protection only for a specified period of time. The death benefit is paid only if a loss occurs during the term. Term policies do not build up any "cash value" aside from the death benefit itself.
With term insurance, premiums are initially lower than for permanent insurance, allowing the policy owner to buy higher face amounts at a younger age, when the need for protection is greatest. It is a good option for covering specific needs that will eventually disappear, such as a mortgage or other loans, to help prevent the loans from becoming a financial burden to the survivors.
New families often purchase term insurance and convert to permanent insurance later. Premiums may be higher with the renewed or converted policy.
Permanent insurance (also known as whole life insurance) provides lifelong protection until maturity, usually until the insured is age 95 or older. It provides a cash value in addition to a death benefit. Permanent insurance is a good choice if you want long-term coverage with a predictable premium and a way to accumulate cash funds for emergency needs or opportunities. You may be able to borrow money against the policy to meet financial commitments, such as college expenses or purchasing a home. If loans remain unpaid at the time of the insured’s death, the insurance company deducts the loan balance, plus interest accrued, from the death benefit proceeds. Remember, however, that life insurance is designed to provide protection. Additional benefits, such as borrowing money from your policy, are secondary considerations.
Automobile Accidents: Defensive Driving & Reducing Travel Risks (Winter 2013)
Our hope is that you never have to deal with an automobile accident. However, in the event that you do, we want you to be informed of actions you should take to protect yourself and others at the scene. The following is a list of recommendations you should follow if you are involved in an accident.
- Remain Calm. Arguing, venting, or losing your temper will not help the situation.
- Call 911 to report the accident.
- Do not leave the scene of the accident. If safe to do so, move your vehicle out of harm’s way to prevent further damage or accidents. If your vehicle cannot be moved, turn on the hazard lights and close all of the doors.
- Do not discuss the specifics of the accident with anyone other than the police, your employer (if you were driving while on the job), and your insurance representative. Do not admit fault or accept blame.
- Gather information about what happened. Note the road and weather conditions as well as the location. Provide as much detail as time and circumstances will allow. Do not wait to perform this step! Memories fade quickly and your immediate recollection of events could prove to be critical in handling your claim.
- Photograph the accident scene (multiple angles, from a distance, and up close).
- Gather information from anyone involved, including names, contact information, license plate numbers and insurance information. Obtain names and phone numbers of witnesses.
- Be courteous and consistent in your version of the accident.
- Notify your insurance agent as soon as possible.
- Driving while using a cell phone reduces the amount of brain activity associated with driving by 37 percent.
- Sending or receiving a text takes a driver's eyes from the road for an average of 4.6 seconds, the equivalent (at 55 mph) of driving the length of an entire football field.
- Text messaging creates a crash risk 23 times worse than driving while not distracted.
- Drivers who use hand-held devices are four times more likely to get into crashes serious enough to injure themselves.
According to the U.S. Department of Transportation, 90 percent of all vehicle accidents occur due to driver error. You can avoid being part of this statistic by implementing defensive driving techniques. Defensive driving goes beyond following basic traffic laws and simply knowing how to operate a vehicle. It involves making safe and well-informed decisions as well as actually anticipating dangerous situations before they occur. Here are a few tips for driving defensively:
Focus on driving. Avoid activities such as talking on the phone, texting, eating, and personal grooming. Staying focused will help you to see potential problems in time to properly respond to or avoid them.
Stay alert. Being an alert driver allows you to respond quickly to potential problems – such as a child running out into the street or a driver slamming on their brakes in front of you. Your judgment and response time can be adversely affected by simple daydreaming as well as from doziness or being under the influence of alcohol or drugs (including over-the-counter and prescription drugs). Take responsibility by getting adequate rest and refraining from substances that will affect your ability to respond in a timely manner.
Maintain an appropriate speed. Following the posted speed limit is fine while road conditions are clear; however, it is up to you to ensure your speed matches conditions. Slow down to maintain control of your vehicle, particularly if the road surface is wet or if other risky conditions are present.
Be aware of other people on the road. You will be less likely to be caught off guard if you pay attention to other roadway users and anticipate their actions. Paying attention and anticipating what other drivers may do will help you to adjust accordingly. Don’t assume other drivers will see and accommodate your vehicle – anticipate the worse-case scenario and be prepared to respond.
Maintain a safe following distance. Keep at least three to four seconds of distance between you and the vehicle in front of you – increase this distance in bad weather. Maintaining a safe distance helps give you adequate time to brake to a stop if necessary to avoid a collision.
Don’t be overconfident. It isn’t just teen drivers or elderly individuals who are at fault of becoming distracted behind the wheel. It is easy for someone who has had a lot of experience driving to become overconfident in their abilities and to allow their driving skills to become sloppy. No matter how much driving experience you have, you could be the cause of a traffic accident by allowing yourself to become distracted behind the wheel with activities that can wait until you reach your destination.
Practicing these safe driving strategies will improve your ability to respond to the dangers around you and help you avoid putting your fate in the hands of other drivers.
The coverages discussed herein are for illustrative purposes only. The terms and conditions of your specific policy may differ from those described.
Please consult the provisions of your policy for the terms, conditions, and exclusions that apply to your coverage.
Smoke Alarms and Maintaining a Fire-Safe Home (Fall 2012)Maintaining a Fire-Safe Home
As the weather cools down with the arrival of fall, the risk of residential fires goes up. Heating is the second leading cause of home fires, accounting for 14 percent of all residential fires across the nation. In many cases, these tragic events can be avoided by taking a few simple precautions.
The following recommendations have been made by the United States Fire Administration (USFA):
- Hire a qualified professional to clean and inspect your furnace, chimneys, and other heating equipment on an annual basis.
- Only use heating equipment that has been approved by a recognized testing laboratory.
- Maintain adequate space around all heating equipment. Keep anything that can burn at least three feet away from heat sources.
- When using space heaters, plug them directly into electrical outlets rather than using extension cords or power strips.
- Install carbon monoxide alarms and smoke detectors in your home. Make sure to follow the manufacturer’s recommendations for placement of these alarms, and replace the batteries at least once per year.

- An estimated 50,100 heating fires in residential buildings occur each year in the United States.
- Heating is the second leading cause of all home fires; the leading cause of home fires is cooking.
- Fires confined to chimneys, flues, or fuel burners account for 87 percent of home fires.
- Thirty percent of nonconfined heating fires occur because the heat source is too close to combustibles.
This month’s newsletter discusses ways you can protect your family and home from the devastation of fire.
Smoke Alarms:
Protecting your family and home from fire

Smoke alarms that are properly installed and maintained can alert you and your family to a fire 24 hours a day, seven days a week. Whether you are sleeping or awake, smoke alarms are constantly on the alert, scanning the air for fire and smoke.
In order for smoke alarms to do their job, it is important that they are properly installed and maintained. The following tips are available through the United States Fire Administration (USFA):
Smoke Alarm Installation:
- Install smoke alarms on every level of your home, including the basement.
- Because many fatal fires begin late at night or early in the morning, the USFA recommends installing smoke alarms inside and outside of sleeping areas.
- Smoke and deadly gases rise, so it is important to install smoke alarms at the proper level to ensure the earliest warning possible.
- Hardwired smoke alarms should be installed by a qualified electrician.
Smoke Alarm Maintenance:- Test the alarm monthly.
- Replace the batteries once per year.*
- Replace the entire smoke alarm unit once every 8 to 10 years.*
Never Disable a Smoke AlarmA smoke alarm is just doing its job if it sounds while you are cooking or taking a hot shower with a lot of steam. Disabling a smoke alarm or removing the battery can be a deadly mistake. Rather than removing the battery, here are a few tips for silencing the alarm:
- Open a window or door and press the “hush” button.
- Wave a towel at the alarm to clear the air.
- If the alarm is not hard-wired, move the entire alarm several feet away from the location.
- Smoke alarms will only work when they are properly installed and maintained. A smoke alarm with a dead or missing battery is the same as having no smoke alarm at all. Always follow the manufacturer’s installation and maintenance instructions.
*Note: you cannot (and should not) replace lithium batteries. If your smoke alarm is powered by this type of battery, the entire unit should be replaced according to the manufacturer’s instructions.
According to the National Fire Protection Association, almost two-thirds of home fire deaths resulted from fires in properties without working smoke alarms. A working smoke alarm significantly increases your chances of surviving a home fire.
For more information on fire safety and prevention, visit www.usfa.fema.gov
Reference: www.usfa.fema.gov
Benefits Newsletter
Group Disability InsuranceIncome Protection for Employees with Group Disability Insurance
Do you offer disability insurance to your employees as part of your group benefits plan? If not, is this a coverage you have considered including? It is important to know the basics of disability insurance and how you can help your employees protect themselves financially should a disability occur.
What is Disability Insurance?
Disability income insurance is a type of health insurance that is intended to protect an employee from loss of income if they are unable to work for an extended period of time due to a disabling injury or illness. Payments are usually made on a weekly or monthly basis for a specified amount of time during the length of the individual’s disability. This is a type of insurance employers can offer in their group benefits plan for employees. Disability insurance does not provide coverage for work-related injuries and accidents that are covered by workers compensation.
Why Offer Disability Insurance?
The Social Security Administration estimates just over 25 percent of today’s 20-year-olds will become disabled before age 67. This is a significant number of individuals who are at risk of losing their income due to disability.
Disability insurance is actually one of the more affordable benefits you can provide for your employees. Including this coverage in your group benefits policy adds value to your benefits plan, which could help improve employee retention.
Short-Term vs. Long-Term Disability
Short-term disability insurance usually has a waiting period of 7 to 14 days before benefits take effect, and benefits pay out typically until long-term disability coverage begins or until the person is no longer disabled, whichever comes first. This can be employer paid or employers can provide this type of coverage as a voluntary benefit for their employees, which means the employee pays the full premium amount.
Long-term disability insurance has a longer waiting period. Often the this type of policy takes effect after an employee has been out of work for 90 days or sometimes up to 6 months depending on how the policy is written. This coverage continues for a specific amount of time that is indicated in the policy or until either the individual returns to work, passes away, or becomes eligible for social security benefits, whichever comes first. Typically, employers provide this type of coverage as a group policy for their employees with the employer paying the premium.
Educating Your Employees
In a survey conducted by the Opinion Research Corp, more than half of the respondents indicated they do not understand group disability insurance. This extends to employees not even knowing if they are covered by a group disability insurance policy provided by their employer. In fact, 65 percent of employees indicated they believe they are covered by employer-sponsored coverage, yet only 32 percent of working Americans actually have access to long-term disability coverage through their employer (according to the Bureau of Labor Statistics).
It is important for employers to educate employees on this coverage. Make sure they are aware whether or not you are providing group disability insurance and what they need to do to be covered under your policy. If you don’t offer disability insurance, inform your employees and encourage them to purchase their own coverage in order to protect their income. You might consider offering a voluntary disability program if you aren’t providing a group disability plan. There is no cost for you to offer this option, but it gives your employees the opportunity to purchase it on their own if they desire the coverage.
Many workers think they are safer than they really are. They are underestimating their risk of disability and too often don’t think about protecting their income. Encourage your employees to take steps to protect themselves financially by purchasing disability coverage (either through the policy you provide or through a policy they purchase on their own) and to build up adequate savings to sustain themselves should a disability occur.
As your group benefits insurance consultant, we can provide you with different options for a group disability insurance plan as well as options for coverage through voluntary benefits. We can also assist you in communicating the value of the plan to your employees and helping them understand situations when coverage can be applied.
References: www.ebn.benefitsnews.com, www.DisabilityCanHappen.org
In addition to preparing financially, there are steps you and your employees can take to lower the risk of a disability taking place. The Council for Disability Awareness recommends these healthy lifestyle choices to help lower the risk of a disability occurring:
- Be safety conscious and avoid high risk behaviors, including substance abuse
- Consume alcohol in moderation or not at all
- Get effective treatment if affected by chronic health conditions
- Get regular checkups and age-appropriate cancer screenings
- Maintain a healthy body weight
- Maintain a healthy stress level
- Quit smoking
- Take care of your back
- Take care of your mental and emotional health
- Accidents are not usually the causing factor behind disabilities. The majority of long-term disability cases are due to health issues such as cancer, back injuries, heart disease, diabetes, and arthritis.
- Most disability cases are not work related so they are not covered by workers compensation.
- A majority of Americans are not prepared – either they don’t have disability insurance and/or enough emergency savings to last more than 30 months.
- The average long-term disability claim is just over 31 months.
Reference: www.DisabilityCanHappen.org
Measuring ROI for Wellness Programs and Advanced Wellness InitiativesYou can achieve a positive return on investment with your wellness program by setting clear goals and demanding results. In order to do this, you will need to start with clear data regarding the health of your employee population. Analyze your group’s illnesses, patterns, and health problems and identify the areas that need improvement. Then set wellness program goals based on these issues.
- Decrease in unplanned absences
- Decrease in number of
- emergency room visits
- Decrease in claims costs
- for heart disease
- Increase in number of employees participating in a weight or diabetes self-management course
Once you have identified the health problems that are specific to your employees, design your wellness program to target these specific issues. With this targeted approach, you will see a change in the health costs related to these problems and ultimately a positive return on investment for the program.
Reference: ebn.benefitnews.com
- About 40 percent of all deaths in the U.S. are premature and are attributed to unhealthy lifestyle behaviors and habits (i.e. inadequate exercise, poor diet, use of tobacco, and misuse of alcohol and drugs.)
- Individuals who live a healthy lifestyle typically live about six to nine years longer than those who don’t.
- Studies have found that workplace wellness programs that focus on helping employees make lifestyle changes are effective in reducing health costs and absenteeism.
Reference: wellnessintheworkplace.net
Having healthy employees means lower health care costs for employers and business owners. An employee wellness program can help improve the health of your employees; however, to be effective, it must motivate employees to change their habits and lifestyles. The following are a few suggestions for implementing advanced wellness initiatives to secure long-term health results.
Personalized and Health-Related Incentives
Incentives should be tailored to fit the person and should motivate individuals to make long-term lifestyle changes. Cash is a common incentive used in wellness programs; however, it doesn’t necessarily drive long-term engagement in a healthy lifestyle. A more effective strategy would include a combination of elements:
- Encourage employees to set attainable goals (i.e. reducing body mass index (BMI) by 10 to 15 percent in one year).
- Provide support for reaching goals (i.e. free access to a weight management plan such as Weight Watchers).
- Provide rewards and recognition when goals have been achieved.
The goal is to inspire behavior changes by providing tools and support that effectively help an employee reach attainable goals.
Health Risk Management
Historically, many wellness programs have been based on the idea that providing information on unhealthy behaviors to employees (via newsletters or websites) would motivate them to make changes and improvements to their lifestyles for better health. However, information alone is not enough to make a difference.
The concept of employee health risk management goes beyond simply providing information. It actually helps employees manage their health risks. A wellness program centered on this idea will enable employers to identify the risks that are driving their health care expenses and devote attention to minimizing those risks.
Employee health risk management utilizes health risk assessments to identify risks that could contribute to poor employee health and higher health care costs. It also utilizes biometric health screenings for early prevention of some health risks. Health risk management ties consequences to actions. For example, employees who join a gym and use it at least three times per week might be offered reduced health insurance premiums, or an annual bonus could be given to employees who agree to regular cholesterol and blood pressure screenings.
Spending with a Purpose
The cap on wellness incentives is currently 20 percent of an employee’s total health insurance premium cost. The Patient Protection and Affordable Care Act (PPACA) increases this cap to 30 percent by 2014 (and to 50 percent for tobacco cessation wellness programs). With increasing funds being driven towards wellness programs, it is important to make sure those funds are spent with the purpose of improving employee health in the long run. This will help improve the return on investment of your wellness program.
By incorporating goal-driven incentives, support for reaching goals, and health risk management techniques, your wellness program will yield a healthier workforce and show improved return on investment.
Reference: ebn.benefitnews.com
The coverages discussed herein are for illustrative purposes only. The terms and conditions of your specific policy may differ from those described. Please consult the provisions of your policy for the terms, conditions, and exclusions that apply to your coverage.
Employee Benefits: Improving Plan Success and Adding Variety with Voluntary Products (Winter 2012) Employee benefits can help contribute to increased employee loyalty to your organization. However, in order for benefits to help build loyalty, these benefits must be well communicated and well understood among employees. Here are a few suggestions for utilizing effective communication to improve the success of your benefits program: - Develop a communications strategy and get it in writing. Identify the goals you wish to accomplish and make sure your strategy works towards meeting those goals.
- Establish a reasonable communications budget. Identify how the funds in the budget should be used to meet the goals of the communications strategy.
- Trim communication costs by reducing or eliminating the use of traditional print and postal delivery methods and utilize less costly methods such as social media, podcasts, video, and email. Using a variety of venues will also help you to reach your employees more effectively as many of them may have different preferred methods of communication.
- Utilize communication venues that are already in place such as an internal company website or newsletter.
- Communicate year round with your employees. Don’t wait until open enrollment to start telling your employees about all of the great features of your health plan. Establish a set schedule that lasts throughout the year with the goal of informing and reminding employees about the plan. Frequent communication can also be helpful in motivating employees to participate in your company wellness program.
Reference: ebn.benefitsnews.com
Studies indicate that employees have a positive perception of voluntary benefit programs:
- More than half of employees (52 percent) are interested in being able to choose and pay for voluntary benefit options.
- About 66 percent of employees indicate that voluntary benefits increases the overall value of their benefits.
This newsletter includes information on voluntary benefits. If you are looking for a low-cost, easily administered benefits option to supplement your current program, voluntary benefits might be right for you.
Reference: ebn.benefitsnews.com
Voluntary benefit plans are one way you can add variety to your benefits program without increasing the cost to your company. Offering voluntary benefits gives you as the employer the ability to offer your employees some degree of choice and customization. Voluntary benefits are employee-paid products that include a variety of health and non-health type options.
Voluntary benefit plans actually date back to as early as the 1950s when they were known as payroll deduction or salary-savings plans. Though they have been around for a while, they are increasing in popularity with recent changes in the benefits environment. In addition, as more insurance companies enter the market for voluntary benefits, there are improved technologies and enhanced products, resulting in better offerings at a lower cost.
Voluntary benefits are available through employer-sponsored plans. Employers are able to leverage group purchasing power to provide these products and services to their employees at rates the employees wouldn’t be able to access individually. Voluntary benefits are a great tool for attracting new employee talent and retaining current employees. Amid cost cutting measures and cutbacks in company-paid health care, voluntary benefits provide employers an option for rounding out employee benefits options.
Employees who sign up for voluntary benefits usually pay for 100 percent of the premium through payroll deduction. Most employers do not contribute to the cost of the coverage.
These products are affordable and are popular benefits your employees can take advantage of any time throughout the year, not just when they are sick. To learn more about voluntary benefits, please contact your Leavitt Group insurance consultant.
Types of voluntary benefits:
- Life insurance – this is often cited as one of the most popular voluntary benefit options
- Critical illness
- Cancer insurance
- Accident insurance
- Hospital plan
- Short-term and long-term disability
- Health-related discount products which don’t require medical underwriting, including dental, vision, hearing, tele-medicine, pharmacy, vitamins, lab and imaging services, and diabetic supplies
- Non-health-related discount products such as pet care, legal access, travel services, roadside assistance, identity theft protection, and mortgage programs
References: ebn.benefitsnews.com, voluntary.com
Life Insurance Basics and Ways to EnhanceYour Group Life Insurance Plan (Fall 2012)
There are many ways to enhance your group life insurance plan to better meet end-of-life needs for your employees. Making these options available for your employees can provide peace of mind for them and their loved ones. Some of the products and services available include the following:
Accidental death and dismemberment (AD&D) – offers insurance protection when a covered accident results in loss of life, speech, hearing, sight, or in paralysis. This coverage can be made available as part of the company-paid basic coverage, employee-paid coverage, or both.
Will preparation services make will preparation simple for your employees. Often these services are available for your employees to utilize online, making it easy and convenient for them to complete their will.
Estate planning and resolutions services gives beneficiaries access to legal assistance to discuss matters involved with settling the insured’s will and estate. Additional estate planning services are often available for a fee through various insurance companies.
These products and services differ depending on the insurance company and plan you choose. Contact your Leavitt Group insurance consultant to learn more about what options will best fit the needs of your organization.
The primary purpose of life insurance is to offer financial protection to your dependents in the event of your death. An untimely death can leave loved ones with the burden of paying numerous expenses. Life insurance helps alleviate this burden by paying money directly to your beneficiaries. It can help cover your family’s daily living expenses and help them maintain their standard of living. It can be used to fund child care and education and to pay off outstanding household debts including credit cards, automobile loans, and mortgages.
Rates vary depending on the type of coverage you choose and the length of time you wish to be covered. In addition, rates are typically lower the younger and healthier you are when you purchase the policy. The types of life insurance policies vary, offering individuals the ability to choose a policy that best fits their needs and life circumstances. There are two main types of life insurance: term life insurance and permanent life insurance. The following is an outline of these two types of coverage:
Term Life Insurance
- Primarily used for temporary coverage.
- Typically purchased for a specific amount of time, generally one, five, 10, 20, or 30 years.
- Premiums are usually less expensive than permanent life insurance.
- Can be renewed at the end of the term; however, you must re-qualify for coverage based upon your current age and health conditions. The premiums on the renewal policy will most likely be higher due to increase in age of the insured.
- Benefits from a term life policy are paid to the beneficiaries only if the insured dies within the specified period of time for which the policy was written.
- Does not build cash value.
Permanent Life Insurance
- Sometimes referred to as “whole life insurance.”
- Offers financial protection in case of an untimely death but also serves as a financial investment.
- Premiums contribute to the cash value of your policy and can be used to help pay for college expenses, estate planning, or retirement.*
- Cash value increases each year and is tax deferred.
- Premiums are generally more expensive than term insurance; however, premiums will not increase over time.
- Guaranteed death benefit payout: since the policy is effective for the entire length of your life, your beneficiaries are guaranteed a payment regardless of when you pass away.
- Proceeds are generally income-tax free to your beneficiaries.
- No need for renewal -- coverage lasts for your entire life.